Frequently Asked Questions

• How long do I have access to a course?

  Lifetime access for self-paced courses; cohort-based have scheduled access windows.

• Do you offer certificates?

  Yes, a digital certificate is issued upon completion.

• Can I get a refund?

  Eligible within 14 days for self-paced if under 20% completed. Contact support.

• How do I change my email or password?

  Open account settings from your dashboard. For password resets, use “Forgot password” and follow the emailed link.

• What payment methods are accepted?

  We accept major cards and Apple/Google Pay in supported regions. Taxes are calculated at checkout.

• Are there team or enterprise discounts?

  Yes, volume pricing is available for teams of 5+ seats. Contact sales via the footer link.

• Do courses include downloadable resources?

  Most lessons include templates and checklists. Look for the “Resources” section within each module.

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