Privacy Policy
Effective date: • Last updated: • Version 1.2
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Information We Collect Section 1
We collect account details you provide such as name, email address, authentication identifiers, and optional profile fields. We also process transactional data (for example, plan selections) through payment providers and collect basic analytics (device, approximate location, pages viewed) to maintain service reliability and improve content.
- Account and contact information you submit
- Usage and device metadata for security and analytics
- Payment confirmations from third-party processors (no full card numbers stored)
Plain summary:
We only collect what we need to run the service: your name, email, and basic analytics. Payment details are handled by trusted processors.
How We Use Information Section 2
We process personal data to deliver content, operate features, personalize learning paths, provide customer support, process payments via third parties, enforce policies, detect abuse, and communicate administrative updates and product news (with opt-out options where required).
Processing bases include performance of a contract, legitimate interests such as service improvement and security, and consent for optional analytics or marketing where applicable.
Plain summary:
We use your data to provide and improve your learning experience and send relevant updates. You can opt out of non-essential messages.
Your Rights Section 3
You may have the right to request access, correction, deletion, restriction, portability, and to object to certain processing. Where processing is based on consent, you can withdraw it at any time without affecting prior lawful processing.
We will respond to verifiable requests within applicable timeframes (e.g., 30 days under GDPR, 45 days under CCPA/CPRA) and may require identity verification steps.
Plain summary:
You control your data. Ask us to see it, fix it, download it, or delete it. We may confirm it's really you before acting.
Data Retention Section 4
We retain personal data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Backups may persist for a limited period after deletion for security and continuity.
Plain summary:
We keep data only as long as necessary for your account and legal reasons, then remove it securely.
Data Sharing Section 5
We share data with service providers acting on our behalf under contracts that require appropriate safeguards (e.g., hosting, analytics, customer support, payment processing). We may disclose information if required by law, to protect rights and safety, or in connection with a merger, acquisition, or asset sale with continued protections.
We do not sell personal information as defined by applicable law.
Plain summary:
We share data only with trusted partners who help run our service, and only for the tasks we tell them to do. We don’t sell your data.
Cookies and Tracking Section 6
We use essential cookies to enable core functionality (authentication, preferences). With your consent, we may use analytics cookies to understand usage and improve features. You can manage preferences via the cookie banner or your browser settings.
- Essential: required for the site to function
- Analytics (optional): help us measure and improve
Plain summary:
We use necessary cookies to run the site and optional ones to learn what works. You can choose what to allow.
Security Section 7
We implement administrative, technical, and physical safeguards including encryption in transit, strict access controls, and regular monitoring. No method of transmission or storage is 100% secure; we continuously improve our protections.
If we become aware of a security incident that affects your data, we will notify you and relevant authorities as required by law.
Plain summary:
We protect your data with modern security practices and will inform you of any serious issues.
International Data Transfers Section 8
Your information may be transferred to and processed in countries that may have different data protection laws. Where required, we use approved transfer mechanisms (such as Standard Contractual Clauses) and additional safeguards.
Plain summary:
Sometimes your data moves to other countries, but we use legal protections to keep it safe.
Children’s Privacy Section 9
Our services are not directed to children under 13 (or the age required by local law). We do not knowingly collect data from children. If you believe a child provided us data, please contact us so we can take appropriate steps.
Plain summary:
We don’t target kids and will remove their data if we learn we have it.
Changes to This Policy Section 10
We may update this policy to reflect changes in our practices or legal requirements. Material changes will be communicated through the service or by direct notice where appropriate. The “Last updated” date shows the latest revision.
Plain summary:
We’ll let you know when this policy changes in a significant way.
Contact Section 11
Data Controller: Pinegrove Time
Email: [email protected] • Phone: +1 415 915 2042
To exercise your rights or ask questions, use the request form below.
Plain summary:
Need help with your data? Reach out using the form below.
Privacy Request Form
Quick Answers
Can I opt out of analytics?
Yes. Use Cookie settings to disable optional analytics. Essential cookies will still function.
How long does a request take?
We respond as quickly as we can and within legal timeframes. Average initial response: 5 business days.
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